Phone

01708 331876

Email

metal@gtecmetal.com

Address

Manor Farm, Noak Hill Road, Romford RM3 7LS

These terms and conditions (the “Terms and Conditions”) govern the use of www.gtecmetal.com (the “Site”). This Site is owned and operated by Gtec Metal Fabrications Ltd. This Site is an ecommerce website.

By using this Site, you indicate that you have read and understood these Terms and Conditions and agree to abide by them at all times.


Intellectual Property

All content published and made available on our Site is the property of Gtec Metal Fabrications Ltd and the Site’s creators. This includes, but is not limited to: images, text, logos, documents, downloadable files, and anything that contributes to the composition of our Site.


User Contributions

Users may post the following information on our Site:

  • Public reviews

By posting publicly on our Site, you agree not to act illegally or violate these Terms and Conditions.


Accounts

When you create an account on our Site, you agree to the following:

  • You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account.
  • All personal information you provide to us is accurate, up to date, and truthful, and you will update it if it changes.

We reserve the right to suspend or terminate your account if you are using our Site illegally or violate these Terms.


Sale of Goods

We offer the following goods on our Site:

  • Bespoke metal services
  • Sim rigs
  • Welding tables
  • Spray booths
  • Compressed air systems

We are under a legal duty to supply goods as described. You agree to purchase goods at your own risk and ensure they are fit for your intended use.

We reserve the right to modify, reject, or cancel any order. If cancelled after payment, you will receive a full refund.


Third-Party Goods and Services

Our Site may offer third-party goods or services. We are not responsible for their quality or accuracy.


Payments

We accept the following payment methods:

  • Credit Card
  • PayPal
  • Debit

You authorise us to charge the selected payment method. We reserve the right to cancel or reverse any payment if a violation is suspected.


Orders Placed on Credit Account

At our discretion, credit terms may be offered. If approved, payment is due within 30 days from month-end of the invoice date. Failure to pay may incur interest at 8% above the Bank of England’s base rate. We reserve the right to set off amounts owed to us.


Shipping and Delivery

Delivery methods:

  • Standard delivery (1–3 business days if in stock)
  • Extended delivery (7–14 business days if out of stock)

Shipping costs are added to your order. You are responsible for providing accurate delivery information.

Damage in Transit:
Inspect deliveries before signing. Note any damage on the courier’s delivery note or refuse significantly damaged items.


Right to Cancel & Reimbursement

If you live in the UK or EU, you have 14 days to cancel your contract without reason. The period ends:

  • 14 days from receipt of a single order
  • 14 days from last delivery in a split order
  • 14 days from first item in a recurring order

To cancel, contact us at metal@gtecmetal.com or write to:

Gtec Metal Fabrications Ltd
Manor Farm, Noak Hill Road, Romford, Essex, RM3 7LS

Exemptions:

  • Custom/personalised items
  • Goods subject to market fluctuation
  • Perishable goods

Effects of Cancellation

If goods have already been shipped, you must return them at your own cost. We will refund you once items are received and inspected (within 14 days of receipt or proof of return).

Refunds will be made using your original payment method.


Refunds for Goods

You may request a refund within 14 days for:

  • Faulty or incorrect goods
  • Incorrect size
  • Change of mind
  • Goods not meeting expectations

Note:
Items out of stock are subject to a 25% restocking fee.


Returns

Returns accepted at:
Gtec Metal Fabrications Ltd, Manor Farm, Noak Hill Road, Romford, Essex, RM3 7LS
Monday–Friday, 07:30 to 17:00.


Consumer Protection Law

These Terms do not affect your statutory rights under the Sale of Goods Act 1979 or the Consumer Rights Act 2015.


Links to Other Websites

We are not responsible for the content or policies of third-party websites linked on our Site.


Limitation of Liability

Gtec Metal Fabrications Ltd and its affiliates are not liable for:

  • Loss of profit
  • Indirect or consequential losses
  • Errors caused by use of the Site or goods purchased

Liability is capped at the value of goods or services supplied.


Indemnity

You agree to indemnify Gtec Metal Fabrications Ltd against claims, losses, or damages resulting from your use of the Site or violation of these Terms.


Applicable Law

These Terms are governed by the laws of England.


Severability

If any term is found to be invalid, it will be removed without affecting the rest of the Terms.


Changes

We may revise these Terms from time to time. Changes will be posted on the Site or sent by email.


Contact Details

Phone: 01708 331876
Email: metal@gtecmetal.com
Address:
Gtec Metal Fabrications Ltd
Manor Farm, Noak Hill Road, Romford, Essex, RM3 7LS

You may also contact us via the website’s feedback form.

Effective Date: 19th October 2022


Cancellation Form

You may use the form below to cancel your contract of sale:


To: metal@gtecmetal.com
Address: Gtec Metal Fabrications Ltd, Manor Farm, Noak Hill Road, Romford, Essex, RM3 7LS
Email: metal@gtecmetal.com